AI-Powered Shipping Platform

Ship smarter with AI at every step

An AI assistant that helps you manage shipments, and a WhatsApp bot that keeps your clients informed — automatically.

Two AI assistants, one platform

ForwardFlow puts AI to work on both sides — helping you ship faster and keeping your clients in the loop.

AI Shipping Assistant

Your intelligent co-pilot for managing shipments. Ask questions, create shipments, look up tracking info, and manage your entire operation through natural conversation.

  • Create and update shipments via chat
  • Instant answers about any shipment status
  • Smart suggestions and workflow automation
For shippers

WhatsApp AI Support

Your clients get 24/7 shipment updates and support through WhatsApp — no app downloads, no portals. Just a conversation with an AI that knows their shipments.

  • Clients message your WhatsApp number directly
  • AI responds with real-time tracking updates
  • Handles questions, ETAs, and delivery confirmations
For your clients

Up and running in minutes

No complex setup. No training required.

1

Create your account

Sign up in seconds with just your email. No credit card needed.

2

Connect WhatsApp

Link your business WhatsApp number so clients can reach your AI assistant.

3

Start shipping

Add shipments and let AI handle the rest — for you and your clients.

Everything you need to ship

Shipment tracking

Full visibility from pickup to delivery with real-time status updates.

Client management

Keep all your client info, shipment history, and communication in one place.

Team collaboration

Invite your team with role-based access to manage operations together.

Proactive notifications

Clients are automatically notified of status changes via WhatsApp.

Mobile-first

Manage everything from your phone. Responsive design that works anywhere.

Secure by default

Passwordless authentication and end-to-end encrypted communications.